FOR TRADE BUSINESSES THAT WANT MORE WORK

You’re losing work you should be winning.

Not because of the work – yours is spot on. Because of everything around it.

Some jobs never find you: someone searches for your trade, your competitor shows up first, they ring him.

Some find you and slip away: the call you couldn’t take mid-job, the enquiry you spotted at teatime, the review you never got round to asking for.

None of it’s a you problem.

Nobody’s ever set up the thing that catches it all while they're on the tools. That’s what we do.

See it working →

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THE PROBLEM

Here’s where the work’s actually going

It’s rarely one big leak. It’s a handful of small ones you can’t see – and together they cost you more than any single lost job ever would.

You’re not even showing up. This is the big one. Someone local searches for your trade, and your competitor sits at the top of Google with more reviews. So they ring him, not you – and you never knew the search happened. Doesn’t matter how good your work is if they can’t find you.

The call rings out. Mid-job, hands full, phone going in your pocket. You can’t answer – you’re earning. It rings out. They don’t leave a message. They ring the next name on the list. That’s a job gone, and you never even knew it happened.

The enquiry goes cold. A form comes in at 11 in the morning. You see it at 7 that night. By then they’ve booked whoever replied in ten minutes.

Booking you is a faff. They want to book a quote. They ring, you’re on a job, you miss it. Two days of phone tag later, they’ve booked whoever was easiest to pin down. The easier you are to book, the more jobs you win – and most trades are hard to book.

Your competitor’s got more reviews than you. Not because their work’s better – because they ask and you don’t. You did a cracking job; they’d have happily left you five stars. Nobody asked, so they didn’t. And the next customer scrolls straight past you to the longer list.

Getting found is only half of it. Getting found and then catching what comes in is the whole job. Most trades nail the first bit and drop the second – and the second is where the money is.

Most trade business owners think they're getting most of the enquiries available to them.

Industry research suggests otherwise.

Businesses typically miss between 15–30% of inbound calls. The majority of those callers won't try again.

A local trade business with 50 recent Google reviews will consistently win enquiries over one with 12 – even if the service is identical.

And a Google Business Profile that isn't properly optimised simply won't appear in the searches where customers are ready to book.

Even if those numbers are half as bad for your business, the commercial impact adds up quickly.

Getting found is only the first part.

Once someone finds your business, reviews are the deciding factor. UK consumers consistently rely on recent, high-rated Google reviews when choosing a local service.

Most trade businesses request reviews inconsistently – or not at all. That costs them visibility, trust, and bookings.

Then there's follow-up. A web form enquiry with no automated response. A missed call with no immediate text-back. A potential customer who moves on to the next result before you've had a chance to respond.

This isn't a marketing problem. It's a systems gap.

WHAT WE SET UP FOR YOU

A handful of jobs, all done for you, all running quietly in the background. Nothing for you to learn. Nothing for you to manage.

Get found on Google – this is the one most trades want most, so it’s where we start. We sort your Google Business Profile properly, so you show up in the local results and the map when someone searches your trade – ahead of the competitors who never bothered. Founding clients also get some of the deeper ranking work thrown in, so you actually see yourself climbing, not just listed.
Catch every call – miss one, and a text goes straight back within seconds: “Sorry we missed you – we’re on a job. What do you need?” Most people reply. That’s the job saved.
Catch every enquiry – anyone who fills in your website form gets a fast reply, not a two-day silence.
Let them book you, 24/7 – customers book a visit or a quote themselves, straight from your website, a text, or the chat. It drops into your diary automatically. No phone tag, no missed slots. The easier you are to book, the more jobs you win – and this makes you the easiest name on the list.
Answer questions round the clock – a chat assistant on your site that handles the common questions, even at 11pm when you’re asleep, so nobody drifts off waiting for an answer.
Get more reviews than your competition – every happy customer gets asked, automatically. So you stop watching the firm down the road rack up five-star reviews while yours sit still. More reviews, more trust, more people picking you over them.
Chase the ones who went quiet – quotes and enquiries that didn’t book get a nudge, so they don’t drift off to someone else.
Wake up your old customers – one message to the people you’ve not heard from in a while, reminding them you exist. Usually books a few jobs in the first week.
On the website: it works with the phone number you’ve already got – nothing changes there. And we’ll build you a fresh, fast site that’s set up to catch enquiries from day one, as part of the setup. Happy with the site you’ve got? We can plug into that instead. But I’ll be straight with you: the best results nearly always come from a clean build, done properly – so that’s what we’d steer you towards.

You stay on the tools. It catches everything else.

Don’t take my word for it.

Try it.

Call the demo number and watch a “missed call” follow-up land on your phone in seconds. Have a poke around a demo trade site and ask the chat assistant anything you like. This is the exact stuff that’d be running for you.

Try the demos →

WHO THIS IS FOR

Any trade that lives off phone calls and online enquiries. One-person operation or a team of twenty – if local customers search before they book, this is built for you.

Plumbers, electricians, heating engineers, builders, roofers, landscapers, and every trade next to them.

You might be:

Getting steady work, but with a nagging feeling some of it’s slipping through
Watching competitors with the same work (or worse) rank above you and get the calls
Living off referrals and wanting something you can actually rely on
Doing great work and never getting the reviews to show for it

Wherever the leak is – getting found, or catching what you already get – the fix is the same. We start by finding your biggest one.

THE HONEST BIT

We’re not an agency selling you a clever campaign and a big invoice.

Here’s the truth most of them won’t tell you: a lot of what agencies sell trades, you don’t need. A few select things done properly – get found, catch what comes in, ask for the review – will do more for your business than anything flashy.

That’s what we set up. Then it just runs.

No long contract. No promises about traffic nobody can control. No hype. And you own the lot – your website, your Google profile, your leads. If you ever walk, you take it all with you.

Built As The Foundation.
Designed To Grow.

Local Lead Engine is designed to be the base layer of your business marketing.

It ensures calls, follow-ups and reviews are handled properly before any additional growth activity is layered on top.

Whether the first step is getting found on Google, recovering missed calls, or building your review count.

Once infrastructure is in place, businesses often choose to build further – whether that’s structured local SEO, Google Ads management, seasonal campaign boosts or advanced call handling systems.

Growth works better when the foundation is solid.

Investment

Local Lead Engine

£1,497 one-time install | £197 per month

Transparent pricing. No long-term contracts.

SEE IF YOU’RE A FIT

Book a short call. I’ll look at how you show up on Google, how your calls and enquiries get handled now, and tell you straight where you’re leaking work – and what’d fix it.

No pitch. No pressure. If there’s nothing worth fixing, I’ll tell you that too.